How to Manage Your Billing and Subscription

This article explains how to manage your Terminus.app subscription. Here, you will find instructions for updating your payment method, viewing invoices, and changing your plan.

Accessing the Billing Portal

All subscription and payment information is managed from your Account Settings.

1. Log in to your Terminus account.

2. Click your Profile Email in the top-right corner of the page.
3. Select Account Settings from the dropdown menu.

4. From the top navigation bar, click Billing. This opens your secure billing portal.

1. How to View or Change Your Subscription Plan

The Current Plan section provides an overview of your active subscription, including the annual cost and a detailed list of included features like user licenses, custom domains, and project limits.

1. To upgrade or modify your subscription, click the Change Plan button.

2. You will be redirected to the Plans page, which displays all available Plans (i.e., Personal, Professional, Business).
3. Review the features and pricing for each plan. You can toggle between Annual and Monthly billing at the top of the table.
4. Once you have chosen your new plan, click the Change Plan button at the bottom of the corresponding column.

5. Click Change Plan to confirm. Your billing will be automatically prorated.

2. How to Add or Update Your Payment Method

You can add your initial payment information or update an existing card from the Payment method section. You should keep your payment details current to ensure uninterrupted service.

1. In the Payment method section, if no card is on file, you will see the message: "You don't have any payment information on file." 
   1. To add your card details, click on the Edit payment method button.

2. Enter your card details in the secure form and click on the Update Card.

2. If a card is already linked, you will see the card type, last four digits, and expiration date.
   1. To update your payment information to current, click on the Edit payment method button.
   2. Enter your new card details.
   3. Click the Update Card to save your changes.
3. This new card will be used for all future subscription renewals.

3. How to View and Download Invoices

The Payment history section keeps a complete record of your transactions which you can access at any time.

1. In the Billing portal, scroll down to the Payment history section.
2. Find the specific invoice you need in the list.
3. Click the View invoice icon next to the corresponding payment date.

4. You can then choose to Download invoice for your records or Download receipt for proof of payment.
5. A PDF copy will be generated for your records.

Final Note

• Billing Permissions: Please note that only the user with the Account Owner role can access the Billing portal and manage the subscription.
• Annual Invoicing: If you are on an invoice based annual plan and need to make changes, please contact our support team for assistance.

You now have the information needed to manage your Terminus.app subscription and billing details effectively.